Sales, Marketing and Management Consulting
Our Subject Matter Experts have an average of 20 years of experience in their fields, having held positions as varied as Revenue Manager, Vice President of Sales & Marketing, General Manager, and Vice President of Operations in numerous hospitality-industry related businesses. As project consultants, we bring our clients the benefit of our entire team’s expertise, providing strategic, results-driven consultation.

Facilitation of Meetings, Retreats and Conferences
Our team of experienced facilitators frequently lead Board Retreats, Task Force Meetings, Strategy Sessions, and Roundtable Discussions for both non-profit and for-profit organizations. Using professional facilitation skills, we lead groups through a communication process that actively engages all participants in achieving the meeting’s stated objectives.

Sales Call Assessments
Through our affiliate, Assessments Direct, Achievers has been conducting telephone skill assessments throughout North American for over five years. Our team of 20+ professional “mystery shoppers” are trained to understand the unique needs and selling standards of the organization they are assessing, ensuring results that clearly define the strengths and weaknesses of each employee being evaluated.

Service Quality Assurance Program
Through a highly customized process, we partner with our clients to develop an internally-driven customer-focused service culture. We assist in establishing or enhancing an organization’s core values, ultimately resulting in a better understanding of how to consistently achieve excellent customer service.

Customer Advisory Boards
We offer a wide range of services designed to create successful Customer Advisory Board programs for our clients. In addition to our core expertise in professional facilitation skills, we have alliances with specialists who can oversee the complete advisory board process, from developing board memberships to establishing agendas to managing travel and logistical details.

Keynote Addresses
Each member of the Achievers International team is available for speaking engagements on a variety of topics including: Customer-focused Selling, Sales Leadership, Problem-Solving, Customer Service Excellence, Quality Assurance, Organizational Culture, Trade Show Effectiveness, and more.